Shipping Information
Processing and Shipping
We process and ship orders each business day from Oeschberghof shop situated at Golfplatz 1 78166 Donaueschingen Germany. We endeavour to ship all orders within 48 hours of a payment being processed. We currently do not ship on Saturdays, Sunday, National or Religious holidays.
Germany Shipping
Oeschberghof shop currently ships all products using registered international courier services.
Free Shipping - Terms & Conditions
We offer free shipping within Germany on all orders over € 80, Europe order over €100 ,and all other countries €150 and above are free. The shipping fee will be automatically calculated at checkout on the website.
Tracking your Order
When your package has been dispatched, a tracking number will be provided along with an email confirmation to your registered account.
Insurance
Oeschberghof shop insures all packages for their full value until they are delivered to you. If your item arrives damaged, please inform us immediately. We will work with our delivery partner and insurer to resolve the problem in an efficient manner.